About CloudSmart 

Founded in 2017, CloudSmart is a Platinum Salesforce Partner that helps businesses of all sizes maximise their Sales and Marketing efforts. Our team of employees is crucial to the success we have had so far. We work in a close team who enjoy regular team trips and days out. With our London based office, we use this space to meet up regularly to work together and collaborate on projects.

The Role

We’re seeking a Salesforce Consultant to join our Team to drive the overall adoption, optimization, and ongoing iteration of our customers Salesforce platforms, leveraging multiple integrations and different technologies. Our ideal candidate will have at least 5 years experience with technical implementations of customer projects.

As our Salesforce Consultant, you will utilise your Salesforce expertise, applied commercial experience, problem-solving abilities, and creative flair to support, advise, design, build, deliver, and maintain our customers Salesforce ecosystem end to end. This will require you to be involved in developing business requirements, specifications, process flows, application design, and configuration alongside testing and deployment.

Location

Home-based but will require regular client visits, trips to London office and sometimes international travel

Responsibilities Include

• Collaborating with business managers and leader, gathering requirements and providing solutions
• Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of our customers business
• Conducting workshops, working closely with the client and the Salesforce Architect and Development Team to understand the business needs
• Provide consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience
• Work on Salesforce automation to streamline processes
• Salesforce configuration
• Provide expertise in Salesforce platform, solving most complex challenges
• Identify project issues/risks and present alternatives to alleviate or resolve them
• Supporting project estimation
• Previous end user Salesforce experience is desirable
• Managing Salesforce product backlog

About You

• At least 5 years of experience with technical implementations 
• Advanced experience with Salesforce.com configurations
• A background in CRM process design and implementations
• Strong presentation and communication skills
• Salesforce Consultant/ Business Analyst experience
• Experience with one or more of the Salesforce Clouds (Sales/ Service/ Community)
• Experience gathering requirements and creating user stories
• Experience of being a Salesforce End User
• Salesforce certifications
• Experience with/knowledge of Agile methodology

Don’t be put off if you do not meet 100% of the skills and experience – far more important to us is an inquisitive mindset, willingness to learn and a can-do attitude.

Benefits of working at CloudSmart 

We’re proud to offer an environment perfect for creativity, fun and sharing ideas. We offer a competitive salary and a generous range of benefits:

• Competitive Salary
• Remote Working flexibility
• Paid Training and development 
• Competitive Holiday Allowance 
• Pension 
• Health Care 
• Life assurance
• Regular team lunches, socials, events and office drinks