Salesforce Service Cloud

The world #1 CRM for delivering a smarter, more personal customer experience.

The world #1 CRM for delivering a smarter, more personal customer experience.

Support your customers and empower your agents to deliver a world-class customer service. Deliver a personalised service that is 24/7 with inbuilt automation and intelligent tools.
Support your customers and empower your agents to deliver a world-class customer service. Deliver a personalised service that is 24/7 with inbuilt automation and intelligent tools.

Salesforce Service Cloud Features

Z

Service Console

Z

Self-service communities

Z

Live messaging

Z

Streamlined case management

Z

Social customer service

Z

Integration with existing telephone technology

Z

Custom reports and dashboard

How CloudSmart Can Help Your Customer Service Team

A

Close cases more quickly with the power of automation

Empower customers to solve issues on their own terms

Personalise the customer experience with analytical insights

Device-driven to allow collaboration between the office and the field

Helping organisations become Cloud Smart